FAQs

Superbills are available for families who want to seek insurance reimbursement for play therapy sessions. After your visit, you can request a superbill, which is a special receipt that includes all the information your insurance company needs to process out-of-network claims. This allows you to submit the document to your insurance provider, and potentially get partial reimbursement depending on your plan.

Getting started with play therapy is simple. Just fill out the form at the bottom of the website to begin. The form asks for basic information like your contact details, your child’s age, and your preferred way for us to contact you. There’s also space for any concerns you have or goals you’d like to talk about for your child. Once the form is submitted, we will reach out to chat, answer any questions you have and go over next steps if we are a good fit for your family.

You may pay for play therapy sessions with credit or debit cards, HSA (Health Savings Account) cards, checks, or cash. If your plan isn’t in-network, we will provide a superbill to submit for possible reimbursement from your insurance.

Group therapy sessions and classes are offered alongside individual play therapy services. While workshops, group programs, and classes are still being developed, updates about schedules and new offerings will be shared via the mailing list. The best way to stay informed is to sign up for the mailing list on the website. You can also reach out directly through the online contact form or email to ask about what’s coming up and provide feedback on what would be helpful for your family.

Therapy for kids and teens with ADHD is offered and often uses a play-based approach to help children understand and manage their feelings, focus, and behaviors. In these sessions, kids have a safe space to express themselves through play, like drawing, games, or role-playing. The therapist may use specific activities that help build attention, self-control, and social skills. While your child is playing, the therapist gently guides them, teaching new ways to cope with frustration, handle big emotions, and practice following directions. Parents are sometimes included in sessions or through separate meetings to support progress at home and school. The goal is to help kids with ADHD feel understood, develop helpful habits, and find their own strengths all in a supportive, engaging environment.

Child counseling sessions are designed for kids and teens between the ages of 4 and 18. This range includes preschoolers, elementary-age children, preteens, and teenagers, so support and therapy can be tailored to fit each stage of development.

All information from play therapy sessions is kept confidential and handled according to strict privacy standards, including HIPAA guidelines and Michigan's mental health laws. Only caregivers and authorized professionals involved in your child's care have access to their records, unless required by law (such as safety concerns or a court order). Personal health information, including any drawings or play materials, is securely stored and protected. You have rights to see or ask for corrections to your child’s records, and detailed privacy practices are shared in our Privacy Policy.

Every child is different and working on and through different struggles. While we can't predict precisely how long it will take to reach our goals, we do have some baselines to help set expectations. We normally expect 6 weeks to build rapport and trust, 6 weeks understanding and getting to the root of the struggle, and 6 weeks developing, implementing, and practicing new strategies. This is just a baseline and things can move faster or take more time depending on the situation. Play therapy is not a quick fix process and is most effective when sessions happen consistently over several months.

Play therapy is most effective when sessions happen weekly, over several months. Being consistent is the best and fastest way to move toward the goals.

We always want your child to feel safe and comfortable. It is completely normal for kids to want someone they know and trust to be with them in new situations. While the therapist and child build that foundational trust, we are happy to include a parent or guardian in the session. As rapport is built in the first weeks, we will work to fade out the involvement of others creating an open, safe, and trusted space for your child.

Sessions are scheduled for about 53 minutes, which gives us a comfortable window for play, exploration, and a gentle wrap-up. That said, we always prioritize your child's needs over the clock. If they look at us around 47 minutes (or any time) and say, “I'm all done, I want to see my mom/dad,” we honor that right away. Play therapy thrives when kids feel safe, respected, and in control of their experience, so we end on their terms with a positive goodbye to the playroom. The real length is whatever feels right for your child that day.

We keep parent involvement supportive and flexible. We schedule routine check-ins roughly every 6 weeks to share updates on your child’s progress, discuss what we’re seeing in sessions, and hear how things are going at home. Every 12 weeks, we hold a more formal, required reassessment meeting to review overall progress, revisit goals if needed, and ensure the therapy process is working well for your family. If you’d like to connect more often, whether to talk through a specific concern, get extra guidance, or simply stay more in the loop, just let the therapist know. We’re happy to set up additional meetings whenever it feels helpful or necessary for you. Your comfort and active role in this process makes a big difference for your child!

We'd love to hear what’s going on in your child’s world. Please send any updates via text or email directly to your therapist (just between you two). Kids in play therapy deserve the chance to choose what they share with us and when. Sharing big updates in the lobby or waiting area can take away their sense of control, especially if they were excited or building up courage to tell the therapist something themselves. We want your child to feel the playroom is truly their safe space to lead. A quick private note ahead of time keeps the therapist informed while leaving that important choice in your child's hands. Thanks for helping protect that!

Teens can do therapy sessions through telehealth if they prefer, making it easier to fit counseling into busy schedules or for extra privacy and comfort. Parents are welcome to set up their own telehealth meetings too, whether it's for support, consultations, or questions about their child’s progress, even if the child’s sessions are only held in person. We do not offer telehealth for child play therapy itself, but parent meetings and teen counseling can both be done virtually.